1520 Privacy Policy — Protection of Malaysian Users' Information
The 1520 platform is fully committed to protecting the privacy of every user in Malaysia. This document clearly explains how we collect, use, store, and protect your personal information when you use our services.
Effective date: 1 January 2026 | Version: 2.0
1. Information We Collect
When you register and use the 1520 platform, we collect various types of information to ensure our services run smoothly, securely, and in line with the needs of Malaysian users. This information is categorised based on how it is collected and how it is used. We only collect what is strictly necessary and will never request information beyond what is needed to operate the platform.
Personal Account Information
During registration, you are required to provide your full name, active email address, mobile number, date of birth, and a secure password. This information is used to create your unique account profile in the 1520 system and to carry out identity verification when required. We may also request identification documents such as a national ID or passport to comply with anti-money laundering (AML) regulations applicable in Malaysia.
Device & Browser Information
Each time you access the 1520 platform, our systems automatically record technical information including device type, operating system, browser model, screen resolution, and IP address. This data is used solely for security purposes — such as detecting suspicious login activity, optimising the interface for your device, and ensuring a consistent experience across smartphones, tablets, and desktops. This information is not shared with any external party for marketing purposes without your consent.
Local Payment Information (MYR)
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment details including the account holder's name, bank account number, bank name, and any e-wallet information you use. The 1520 platform does not store credit or debit card numbers directly in our systems; all transactions are processed through certified payment gateways that meet industry security standards. All financial data is encrypted in transit and at rest using the latest technology to safeguard your financial interests.
Platform Usage Data
We also collect data on how you interact with the 1520 platform, including games played, session duration, login frequency, account setting preferences, and transaction history. This usage data helps us understand platform usage patterns, improve existing features, and introduce new functionality more relevant to Malaysian users. All usage data is analysed in aggregate and is not used to make automated decisions that negatively affect individual accounts without human review.
2. How We Use Your Information
All information collected by 1520 is used responsibly and solely for the legitimate purposes stated in this policy. We will not use your information for any purpose other than those described here without first obtaining your consent. The following are the primary purposes for which we use information collected from 1520 platform users.
- Account Management: Your personal information is used to create, verify, and securely manage your user account within the 1520 system, including password resets and two-factor authentication.
- Transaction Processing: Payment details are required to efficiently and accurately process deposits and withdrawals in MYR via supported local Malaysian banking methods.
- Security & Fraud Prevention: Device data and login patterns are continuously analysed to detect suspicious activity, protect your account from unauthorised access, and maintain platform integrity.
- Legal Compliance: Identity information is required to fulfil legal obligations under AML regulations, KYC (Know Your Customer) requirements, and financial reporting obligations applicable in Malaysia.
- Service Improvement: Usage data is analysed to improve platform performance, enhance the user experience, and develop new features better suited to local users' needs.
- Service Communications: Your email address and phone number are used to send you important notifications relating to your account, transactions, policy updates, and relevant technical information.
1520 will not sell, rent, or trade your personal information to any third party for direct marketing purposes. If you no longer wish to receive promotional communications from us, you may unsubscribe at any time via the link provided in any email or through your account settings.
3. Cookies & Tracking Technologies
The 1520 platform uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions correctly, and analyse overall usage patterns. Cookies are small text files stored in your browser when you visit our site — they play a key role in keeping your login session active and remembering your personal settings between visits.
Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as login verification, session management, and account security. These cookies cannot be disabled without affecting platform functionality.
- Preference Cookies: Saves your preferences such as language, time zone, and display settings so you don't need to reconfigure them each time you access the 1520 platform.
- Analytics Cookies: Collects aggregated statistical data on how users interact with the platform, helping us understand which pages are visited most and which features are used most frequently.
- Security Cookies: Used to detect suspicious login attempts, block automated attacks, and verify that every user session is legitimate and secure.
You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the overall functionality and performance of the 1520 platform. We recommend keeping essential cookies enabled to ensure a smooth and secure experience on our platform.
4. Data Storage & Security
1520 takes user data security seriously and implements multiple layers of technical and organisational protection to keep your information safe at all times. All data transmitted between your device and 1520's servers is protected by Transport Layer Security (TLS) encryption to current industry standards, ensuring no unauthorised third party can intercept or read your information in transit.
User personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls. Only authorised 1520 staff who have undergone thorough background checks are permitted to access user data, and only when genuinely necessary for operational or customer support purposes. All access to sensitive data is automatically logged in an audit trail that is monitored on a regular basis.
User account information and transaction history are retained for the period required under Malaysian law — typically five to seven years from the date of the last transaction — to meet compliance and financial audit requirements. Once the stipulated retention period has elapsed, data will be securely deleted using irreversible data destruction methods. We also conduct regular security assessments and penetration testing to ensure our protection systems remain current against the latest cyber threats.
5. Sharing Information with Third Parties
1520 will not sell or disclose users' personal information to third parties for commercial purposes without your explicit consent. However, there are limited circumstances where we may need to share certain information with other parties to ensure smooth platform operations and comply with applicable legal requirements in Malaysia.
- Payment Service Providers: Required transaction information is shared with licensed payment gateways and financial institutions in Malaysia to securely process deposits and withdrawals in MYR. All payment providers working with 1520 are bound by strict confidentiality agreements and equivalent data security standards.
- Legal Authority: 1520 will disclose user information to government authorities, law enforcement bodies, or courts when required to do so under Malaysian law, a court order, or a legitimate official investigation. We will endeavour to notify affected users of any such disclosure request unless we are legally prohibited from doing so.
- Technical Service Providers: Cloud infrastructure providers, technical analytics partners, and customer support platforms we engage may have limited access to user data solely for the purpose of delivering their services. All such providers are bound by data processing agreements that require them to protect 1520 user information to the same standards we uphold.
In all cases of data sharing described above, 1520 ensures that only the minimum necessary information is shared and that all recipients are contractually bound to protect that information. We do not share information with third-party advertising companies or data brokers for targeted marketing purposes.
6. User Rights, Policy Updates & How to Contact Us
As a 1520 platform user in Malaysia, you have certain rights regarding the personal information we hold about you. We fully respect these rights and are committed to making it easy for you to exercise them whenever needed. The following are the key rights you have as a 1520 user.
You have the right to request a copy of the personal information we hold about you at any time. Requests can be submitted via the official 1520 support email and will be processed within 14 business days.
If you find that any personal information we hold about you is inaccurate or out of date, you have the right to request prompt correction. You may also update certain details directly through your account profile settings.
You may request the deletion of your account and personal data, subject to any active legal data retention requirements. Deletion requests will be processed once all financial and legal compliance obligations have been fulfilled.
You have the right to request your personal information in a machine-readable format for the purpose of transferring it to another platform. This request is subject to relevant technical and legal requirements.
Changes to This Privacy Policy
1520 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data collection practices, new legal requirements, or platform improvements. For significant changes, we will notify users via in-account notifications or your registered email at least 14 days before the changes take effect. Your continued use of the 1520 platform after the effective date of any changes constitutes your acceptance of the updated policy.
Contact Our Privacy Team
If you have any questions or concerns, or wish to exercise your rights regarding your personal data, the 1520 privacy team is here to help. You can reach us by email at [email protected] and we commit to responding within three business days. For general platform enquiries, you may also refer to our FAQ which contains answers to the questions most frequently asked by Malaysian users.
Further Questions About Your Privacy?
At 1520, the safety and privacy of our Malaysian users always come first. If you have any questions about how we handle your information, or simply want to learn more about our platform, our support team is available to assist you at any time.